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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Candace Hostetler

Candace Hostetler

April 23, 2026

5  out of  5
rating by Candace Hostetler
"If I could give the James Leone Agency 5,000 stars, I absolutely would! From the very first interaction, the experience was nothing short of exceptional. I had the pleasure of working with Ben, and he was truly incredible—kind, patient, and so easy to talk to. You can genuinely hear the smile in his voice. He took the time to really listen, made sure I felt comfortable every step of the way, and followed through on everything exactly as promised. That level of care and consistency is rare, and it meant so much. Even though I didn’t personally speak with James, it’s very clear that his leadership sets the tone for this kind of outstanding service. You can tell this agency is built on integrity, professionalism, and a true commitment to people. If you’re looking for an agency that actually listens, communicates clearly, and makes you feel taken care of from start to finish, this is the one. I’m beyond impressed and so grateful I found them!"
We responded:
"Candace, this absolutely made our day—thank you so much for the incredibly kind words! Ben truly cares about every person he works with, so hearing that you felt comfortable, listened to, and taken care of every step of the way means everything to us. We believe that kind of experience shouldn’t be rare, and we work hard to make sure it’s the standard. I also really appreciate you recognizing the culture we’ve built here. Creating a team that leads with integrity, professionalism, and genuine care is something we take a lot of pride in. We’re so grateful you found us and trusted us to help—welcome to the State Farm family! If you ever need anything at all, we’re always here for you."
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Ken Bdone

April 23, 2026

5  out of  5
rating by Ken Bdone
"Ben at State Farm is hands down one of the best insurance agents I’ve worked with. He consistently stays in touch, makes sure I’m up to date on any changes, and genuinely looks out for his clients. What really stands out is his dedication—he’s even reached out on his own time just to make sure everything is handled. That level of service is rare. Highly recommend Ben and his agency to anyone looking for reliable, top-tier support."
We responded:
"Ken, thank you so much for the great review and for recognizing Ben! He truly goes above and beyond for his customers, and staying in touch and making sure everything is handled—no matter the time—is exactly the level of service we strive for every day. It means a lot to hear that stood out to you. We appreciate your trust in us and your recommendation more than you know. We’re always here whenever you need anything!"
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Alan Willi

April 22, 2026

5  out of  5
rating by Alan Willi
"Always polite, friendly, courteous and knowledgeable"
We responded:
"Alan, thank you for the great review! Being polite, friendly, and knowledgeable is exactly what we strive for every day, so it means a lot to hear that reflected in your experience. We truly appreciate your support and are always here whenever you need us!"
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Georgia

April 22, 2026

5  out of  5
rating by Georgia
"Friendliest agent I’ve ever met. Very patient - walked me through the process. Five stars"
We responded:
"Georgia, thank you so much for the kind words and 5-star review! ⭐️ We’re so glad you felt comfortable and supported throughout the process—that’s exactly what we aim for. Helping with your life, auto, and renter’s insurance and making it easy to understand is what it’s all about. We truly appreciate your trust and are always here whenever you need us!"
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Nick Gioletti

April 20, 2026

5  out of  5
rating by Nick Gioletti
"They got office cats and great service!"
We responded:
"Nick, you get it 😄🐾 Thank you for the awesome review! We like to think our office cats set the tone—but we’re even happier to hear the service matched the experience. We appreciate your support and are always here whenever you need us!"
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Melissa Manikas

April 16, 2026

5  out of  5
rating by Melissa Manikas
"James Leone is a dedicated professional who cares about his customers. Ben and Tatiana are outstanding team members!"
We responded:
"Thank you so much, Melissa, for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to know our dedication to taking care of our customers stands out. Ben and Tatiana will be thrilled to hear your shoutout as well — they work hard to make sure every interaction is a great one. We’re grateful to have you as part of our State Farm family!"
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Colleen Jackson

April 15, 2026

5  out of  5
rating by Colleen Jackson
"5-star service! We needed to make changes to our insurance policy quickly and Ben was very responsive and prompt in assisting us to make sure things were immediately accomplished. State Farm absolutely goes the extra mile to ensure superb customer service!"
We responded:
"Thank you so much, Colleen, for the amazing review! We’re so glad Ben was able to jump in quickly and make those changes seamless for you — that responsiveness is exactly what we strive for every day. Your kind words about our service truly mean a lot to our entire team. We appreciate you being part of our State Farm family and are always here whenever you need us!"
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Gabriela Sgroi

April 15, 2026

5  out of  5
rating by Gabriela Sgroi
"I had such a great experience working with Ben at State Farm! He was incredibly helpful throughout the entire process, always quick to respond to any questions, and made everything feel so easy and stress-free. On top of that, he was able to save me money, which was a huge bonus. I really appreciated how smooth and efficient everything was from start to finish. Highly recommend working with him!"
We responded:
"Thank you so much, Gabriela, for such a thoughtful and detailed review! We’re thrilled to hear that Ben made the process easy, responsive, and stress-free — that’s exactly the experience we aim to provide every day. Saving you money is always a great bonus too! We truly appreciate your recommendation and your trust in our team. Welcome to our State Farm family — we’re always here whenever you need us!"
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Mary Koelmel

April 15, 2026

5  out of  5
rating by Mary Koelmel
"Best agency ever! Give them a call"
We responded:
"Thank you so much, Mary! We truly appreciate the kind words and your support. It means a lot to be called the “best agency ever”! We’re always here to help whenever you need us — and we’re so grateful to have you as part of our State Farm family!"
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Grace Shear

April 15, 2026

5  out of  5
rating by Grace Shear
"Ben is the best! He made the entire auto insurance process quick, easy, and stress-free. Everything was explained clearly, all my questions were answered, and they helped me find the best coverage at a great price. Highly recommend to anyone looking for reliable and professional service!"
We responded:
"Thank you for your five-star review. We appreciate having you as part of our State Farm Family"
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Scott Menrath

April 15, 2026

5  out of  5
rating by Scott Menrath
"I am continually impressed with the personal contact, frequent communications, and rapid responsiveness of James Leone's State Farm office. They respond very quickly when I have any questions or concerns about my insurance coverages. They even wish me a Happy Birthday every year! They are consistently helpful and easy to work with. I'm very pleased with their level of service and commitment to their customers. They are one business that still believes in customer service and satisfaction!"
We responded:
"Scott, Thank you for your five-star review. We were so lucky to have been able to step in for you and your family - Families like yours, is what makes our job so rewarding- Well over 30 years of insurance with State Farm! Thanks for being part of our State Farm Family"
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Pamela Rafferty

April 14, 2026

5  out of  5
rating by Pamela Rafferty
"Saved me money with better coverage and have office cats! Highly recommend"
We responded:
"Thank you so much, Pamela! We love hearing that we could save you money and improve your coverage — that’s a win-win! And of course, we’re glad the office cats made a great impression too 🐾 They take their job very seriously! We truly appreciate your recommendation and are so happy to have you as part of our State Farm family!"
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Pam Alderson

April 10, 2026

5  out of  5
rating by Pam Alderson
"Very good service"
We responded:
"Pam, thank you so much! We’re glad to hear you had a great experience—providing good service is what we strive for every day."
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Mike Curtis

April 10, 2026

5  out of  5
rating by Mike Curtis
"Always a pleasure to speak with and we have the best conversations"
We responded:
"Mike, thank you so much for the kind words! We truly appreciate it. Jane always enjoys connecting with you, and we’re glad those conversations stand out. We’re always here whenever you need us!"
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Alan Pfeffer

April 8, 2026

5  out of  5
rating by Alan Pfeffer
"Very friendly folks, easy to talk with. Knowledgeable and informed. Even told me how to get a safe drivers discount"
We responded:
"Alan, thank you so much for the kind words! We’re glad you found our team easy to talk with and helpful throughout the process. Taking the time to walk through ways to save—like safe driver discounts—is something we take pride in. We truly appreciate your support and are always here whenever you need us!"
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Haven Battles

April 7, 2026

5  out of  5
rating by Haven Battles
"Customer service is excellent! The team is very responsive and helpful"
We responded:
"Haven, thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Providing responsive, helpful service is what we strive for every day. We truly appreciate you being part of our State Farm family and are always here whenever you need us!"
Profile photo of Tina Kilter-Hotaling

Tina Kilter-Hotaling

April 7, 2026

5  out of  5
rating by Tina Kilter-Hotaling
"Best agency and highly recommend"
We responded:
"Tina, Happy to see your five-star review. It's been our pleasure to take of your insurance needs. Thank you for being part of our State Farm Family!"
Profile photo of Kasandra Biance

Kasandra Biance

April 6, 2026

5  out of  5
rating by Kasandra Biance
"Saved the day! Almost gave up on getting my bike insured until I reached out to James Leone from State Farm, was super fast and stress free."
We responded:
"Kasandra, thank you so much for the awesome review! We’re so glad we could step in and help get your bike insured quickly and stress-free—that’s exactly what we aim for. We truly appreciate you trusting us and are always here whenever you need us. Ride safe!"
Profile photo of Chris T

Chris T

April 5, 2026

5  out of  5
rating by Chris T
"Wow this team goes above and beyond! Originally I came to this office based off a friends recommendation as I was in the market for life insurance and I heard his office was the best. Ben took care of me and made sure I had the best plan in place to meet my needs. Ben set up a follow up for me and my partner to meet with James to discuss our auto and home insurance needs. I've got to say James and his office created one of the most hospitable environments. I got to meet Gary and Petey as well, cutest office mascots ever. I read the reviews on this office before coming in and i see them always reference being part of their family. They make you feel like family. I would give ten stars if i could. I trust them with all my insurance needs. Ten ⭐️ Stars - shout out The rest of the team as well"
We responded:
"Chris, this is what we like to hear! Thank you for putting your trust in our Agency for your auto, home and life insurance needs. We look forward to the next time you stop by to see Petey and Gary (and hopefully meet Casey and Charlie!)- James"
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Bea

April 5, 2026

5  out of  5
rating by Bea
"Great Team!! Gary and Rigatoni have a new kitten in the office-Casey!!! . ❤️ Best office cats ever!!! Couldn't ask for a better car insurance agency I had to update this - another new kitty Petey!!!! What a cutie Best insurance around!!!!"
We responded:
"Bea- Our goal is to provide a fun "CATmosphere" while you deal with your insurance needs. Thank you for your five star review!! Thank you for being part of our State Farm Family for all these years "
Profile photo of Chris

Chris

April 5, 2026

5  out of  5
rating by Chris
"Wow this team goes above and beyond! Originally I came to this office based off a friends recommendation as I was in the market for life insurance and I heard his office was the best. Ben took care of me and made sure I had the best plan in place to meet my needs. Ben set up a follow up for me and my partner to meet with James to discuss our auto and home insurance needs. I've got to say James and his office created one of the most hospitable environments. I got to meet Gary as well, cutest office mascot ever. I read the reviews on this office before coming in and i see them always reference being part of their family. They definitely make you feel like family. I would give ten stars if i could. I trust them with all my insurance needs!!"
We responded:
"Chris, thank you so much for the amazing review! We truly appreciate you trusting Ben, James, and our team with your insurance needs. It means a lot to hear that you felt welcomed, comfortable, and treated like family from the moment you walked in. We’re glad Ben could help with your life insurance needs and that we had the chance to meet with you about your auto and home coverage too. And of course, Gary always loves making a good impression! Thanks again for your kind words, your trust, and your support. We’re grateful to have you as part of our State Farm family!"
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Victor Gaudin

April 3, 2026

5  out of  5
rating by Victor Gaudin
"James and his team have always been super attentive to our insurance needs from auto, home and life! Our experience has always been amazing and the team is wonderful and very knowledgeable!"
We responded:
"Victor, thank you so much for your continued trust and support! It truly means a lot to us that you’ve relied on our team for your auto, home, and life insurance needs. We’re grateful for the opportunity to work with you and are glad to hear your experiences have been consistently positive. Providing attentive, knowledgeable service is what we strive for every day. Thanks again for being part of our State Farm family—we appreciate you!"
Profile photo of Brady Gardner

Brady Gardner

April 2, 2026

5  out of  5
rating by Brady Gardner
"My family has been James Leone State Farm customers for years. Now I am too! Excellent customer service. James and Ben always go the extra mile to connect with customers and they make you feel like family!"
We responded:
"Brady, thank you so much for the kind words and for continuing the tradition with your family! It truly means a lot to us that you chose our office as well. We take a lot of pride in building real relationships and making sure every customer feels taken care of like family. Ben and I appreciate your trust, and we’re always here whenever you need us. Welcome to the State Farm family—we’re grateful to have you!"
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Just Kate

April 1, 2026

5  out of  5
rating by Just Kate
"Spectacular service!! Very polite, professional and easy to get along with!!"
We responded:
"Thank you so much for the kind words, Kate! We’re glad you found the process easy and enjoyable—that’s exactly what we strive for every day. We truly appreciate your trust in us for your vehicle insurance needs and are always here whenever you need anything! 🚗💬"
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Shiny 2

March 31, 2026

5  out of  5
rating by Shiny 2
"Great customer service."
We responded:
"Thank you for your five-star review!"